Part 5: Surveys

View results

To view the results from your survey, you go either to the overview under “Data sources/Overview”, scroll down and select “Browse results” from the survey module…

…or you go directly to “UX-surveys”.

Select the survey you want to look at in the sidebar menu. As you will notice, there are more options in the sidebar menu after selecting a survey. These are the result headings, or survey question categories, which help you to more easily find the question you want.

There are filter options on the right side, but we’ll get to them later on.

Before we look at the chart, if you have your survey in more than one language (or versions, but that’s for later), you can select the displayed version at the top of the page. The displayed version determines which questions will be displayed and in which language.

For example, you may have a survey in Finish but you yourself don’t know any Finish. If you have the same survey in a different language, say English, you can display the survey in English and use the filter to select the Finish results, and then be able to understand the data.

There's more to viewing your data than just selecting a survey, and we'll go through the charts, the text answers, filter by date, and creating segments. Let's start by looking at the charts for single and multiple choice questions.